Earning Privacy Policy —
Your Data Our Responsibility

Earning (earning.bid) is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how Earning collects, stores, and uses your personal information.

This policy applies to all services, mobile applications, websites, and customer support channels operated by Earning. It takes effect the moment you browse earning.bid, create an account, or participate in any game.

Earning believes that transparency and trust are the foundation of any relationship. That is why we have presented our Privacy Policy in plain, clear language — so every user can easily understand how their data is being handled.

• This policy has been drafted in compliance with the applicable data protection laws of Bangladesh.
• By registering with Earning, you agree to this Privacy Policy.
• You have the right to withdraw your consent, though this may affect your access to certain services.

Earning collects your information through three main sources: details you provide during registration, data collected automatically while you use the platform, and information you share when contacting customer support.

We only collect the information needed to provide our services and keep your account secure. Collecting excessive or unnecessary data goes against our policy.

• All information provided during registration is stored directly on encrypted servers.
• Full PINs or passwords for banking or mobile payment services are never collected.
• Voice and video calls are never recorded.

Earning uses your data solely for specific, legitimate purposes. In accordance with our Privacy Policy, your data will never be used beyond its approved purpose.

• For account creation, verification, and management.
• For processing deposits and withdrawals.
• To prevent fraud, money laundering, and other illegal activities.
• To meet legal obligations and report to regulatory authorities.
• For customer support and dispute resolution.
• To analyze gaming behavior and ensure responsible gaming practices.
• To improve platform security and performance.
• To send you relevant offers and promotions with your consent.

Earning never sells your personal data. In certain circumstances, limited information may need to be shared, but our Privacy Policy is strictly followed in every case.

• Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Law enforcement agencies: In the case of a court order or legal obligation, relevant information may be shared with the appropriate authorities.
• Security Partners: Limited data may be shared with trusted security partners for fraud detection and prevention.
• Licensing Authority: Necessary information is provided to regulatory authorities to maintain our license.

The Earning website uses cookies and similar tracking technologies to improve your browsing experience and make the platform more effective.

Types of cookies we use:

• Essential cookies: Required for login sessions, security tokens, and core platform functionality — these cannot be disabled.
• Analytics Cookies: Used to analyze user behavior and improve the platform.
• Preference Cookies: Used to remember your language, theme, and other preferences.

Cookies can be managed or disabled from your browser settings. However, disabling essential cookies may prevent some features of the platform from working properly.

Earning uses industry-standard security technology to protect your personal data. A dedicated security team works around the clock, monitoring our servers 24 hours a day to uphold our Privacy Policy.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored in our databases is secured with AES-256 encryption.
• A two-factor authentication (2FA) system prevents unauthorized access.
• Regular security audits and penetration testing are conducted.
• Automatic alerts are sent for suspicious login attempts or unusual account activity.
• Server data is regularly backed up and stored in a secure location.

Earning retains your data only for as long as necessary — no longer. Different types of data have different retention periods, all defined within our Privacy Policy.

• Account information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: A minimum of 7 years as required by law.
• KYC documents: Up to 5 years after account closure.
• Customer Support Chat: Up to 2 years after the issue is resolved.
• Session Logs: Up to 90 days for security purposes.

Once the retention period ends, data is securely deleted or fully anonymized.

You have certain fundamental rights over your data on Earning. Under our Privacy Policy, you may exercise these rights at any time.

• Right to access: You have the right to know what information is stored about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Data Portability: You have the right to keep a copy of your own data.
• Right to object: You can object to the processing of your data for specific purposes.

Earning is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected by mistake, we will immediately delete that data and close the associated account.

• Age verification is mandatory at the time of registration.
• Age documents are verified as part of the KYC process.
• Immediate action is taken upon detection of a minor's account.
• Parents may request the closure of their child's account.

Earning may update this Privacy Policy at any time. For significant changes, registered users will be notified by email or through an in-platform notice.

• The effective date of any policy change will always be displayed at the top of the page.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us. Earning's dedicated privacy team is always ready to assist you.